Job Description:
We are hiring enthusiastic and compassionate individuals to join our Healthcare account team.
Key Responsibilities:
- Answer patient or member queries related to healthcare plans, benefits, and billing
- Assist with insurance claims processing, pre-authorizations, and account updates
- Coordinate with healthcare providers, facilities, or insurance companies as needed
- Provide timely, empathetic, and professional service to every interaction
Qualifications:
- College Graduate or at least 2nd year College without bpo experience
- K-12 graduates with 6 months cce experienced
- Excellent verbal and written English communication skills
- Customer-service oriented and patient in handling sensitive or emotional inquiries
- Willing to work on-site and in shifting schedules
We offer competitive compensation and a range of benefits to support your growth and well-being:
- Competitive salary packages
- Signing Bonus
- Health Maintenance Organization coverage starting on Day 1
- Performance-based incentives
- Paid training and opportunities for career advancement
- Life insurance and company-sponsored events
- 13th month pay and other supplemental bonuses
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18,000.00 - Php25,000.00 per month
Benefits:
- Additional leave
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Shift system
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Overtime pay
Work Location: In person
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