The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
Join a passionate and collaborative global applications support team at Dexcom, where innovation meets purpose. We’re not just supporting systems—we’re empowering people with diabetes to live healthier lives. As part of our Oracle Fusion Financials support team, you’ll play a key role in ensuring seamless financial operations across the Asia Pacific region. If you thrive in a fast-paced, mission-driven environment and love solving complex problems, this is the place for you.
Where you come in:
- Work with the IT Helpdesk and Operations center in response to application incidents
- Act as the first/second line of functional support for Oracle Fusion
- Support process owners and end-users in resolving production incidents and problem tickets.
- Work with other Application and Integrations analysts to diagnose and resolve cross-platform issues
- Work alongside Business Analysts to provide functional support during business requirement definition and functional design.
- Hands-on Fusion configuration of module areas of responsibility from CRP/PoC through to unit testing.
- Represent Fusion functional areas in IT/business meetings and workshops to ensure a functional understanding of the capabilities being delivered/fixed
- Act as a key player in incorporating industry best practices, establishing standards, key measures and metrics.
- Liaise with Oracle on active Service Requests.
What makes you successful:
- You have at least 2 years of hands-on experience in functional design and configuration of Oracle Fusion Cloud Financials.
- You bring strong expertise in the Order to Cash process within Oracle Fusion.
- You possess excellent communication, interpersonal, and relationship management skills.
- You are confident working independently and thrive in a fast-paced, dynamic environment.
- Your ability to collaborate across multiple business areas ensures effective problem-solving and solution delivery.
- Your experience in an ITIL environment and familiarity with ServiceNow enhances your ability to manage incidents efficiently.
- You’ve worked with Salesforce or Oracle Service Cloud.
- Your background in the pharmaceutical or medical device industry is a plus.
What you’ll get:
- A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
- 0-10%
Experience and Education Requirements:
- Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience.
- At this level a graduate degree may be desirable with 4 years of related experience
#LI-Hybrid
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
