Who We Are
B1G2 Technologies International Inc. is a leading cybersecurity and productivity solutions distribution company based in the Philippines. Established in 2016, we specialize in providing cutting-edge solutions that empower businesses to enhance their security posture and operational efficiency.
Exclusive Distribution:
B1G2 Technologies International Inc. proudly serves as the exclusive distributor of ESET in the Philippines. Our portfolio includes a comprehensive range of products tailored to meet the diverse cybersecurity needs of our clients. Key solutions encompass endpoint security, data loss prevention, endpoint encryption, automated Vulnerability Assessment and Penetration Testing (VAPT), and more.
Mission & Culture:
At B1G2 Technologies International Inc., our mission is to foster career growth for every member of our team. We are dedicated to providing opportunities and resources that empower individuals to achieve their professional goals and aspirations. Whether you're just starting your career or looking to take the next big step, we are committed to supporting your journey every step of the way.
We also believe in creating a stimulating and inclusive work environment where creativity thrives and innovation is encouraged. Collaboration is at the heart of everything we do, as we believe diverse perspectives lead to better solutions. We celebrate achievements, big and small, and recognize the contributions of each team member.
What You’ll Do
The Strategic Accounts Specialist is responsible for managing and supporting key sales operations and client account activities. This role focuses on the systematic pursuit and growth of existing business opportunities, with a particular emphasis on customer retention, upselling, renewals, and account health monitoring. The role requires high-level coordination with technical, marketing, and business development teams, while handling sensitive information with utmost confidentiality.
Key Responsibilities:
Health-Check Coordination
- Schedule and monitor regular health-checks (phone, remote, onsite).
- Collaborate with the Technical Department for execution.
- Report weekly on status and customer ratings (quarterly/yearly).
Customer Account Management
Renewals
- Send renewal notices 3 months before expiration.
- Coordinate with resellers and internal teams.
- Forecast renewals monthly and report weekly.
- Encourage multi-year renewals and node upgrades.
- Handle government account requirements and documentation.
Upgrades & Upselling
- Support campaigns via emails and webinars.
- Promote upgrade options in advance of expiry.
- Coordinate with Marketing, Channel, and BD teams; independently manage where possible.
What We’d Like You To Have
- Graduate of IT/business/marketing/entrepreneurial related degree
- At least 1-3 years of successful experience in the field of marketing, sales, or customer service is required.
- Enthusiastic about marketing and customer service, driven by a passion for identifying and pursuing new sales leads consistently.
- Excellent verbal communication skills, a clear and confident phone manner, with the ability to articulate product features and benefits persuasively.
- Ability to work under pressure and meet sales targets
What We Offer
- Health & Accident Insurance
- Paid trainings
- Commission & incentives (up to 800k annually)
- Guaranteed annual salary adjustment
- Birthday leave
- Retention and Assistance program (e.g., Medicine Reimbursements, Lifestyle Benefits)
Schedule:
- 8-hour shift
- Day shift
- Hybrid work setup
- Weekends off
Job Types: Full-time, Permanent
Pay: Php20,000.00 - Php30,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Commission pay
- Performance bonus
Work Location: Hybrid remote in Quezon City
