System Business Relation Lead (Makati)

Role Overview:

This role will oversee the entire business analysis function across multiple projects or teams. The Business Relations Lead ensures that the system service request for systems under production is well-defined, aligned with business objectives, and implemented smoothly, while managing stakeholder expectations throughout the process

Specific Duties and Responsibilities:

• Responsible for managing and guiding team of business analyst, ensuring that the overall strategy and methodology of business analysis are consistent.
• Plays a leadership role in aligning business analysis efforts with organizational priorities.
• Provides directions, set standards and ensures the quality of the work delivered by the business analysis team
• Involves in decision making, including project scope, prioritizing business analysis activities and managing risks
• Ensures that the business analyst under his/her supervision are aligned with the project goals and business strategies
• Reviews the Business Requirements Document or System Design Specifications ensuring that the requirements are captured and translated correctly into technical design specifications.
• Serves as an escalation point for more complex or cross functional issues that individual BAs fac
• Provides training, mentorship and professional development opportunities for the team business analyst
• Responsible for building the skills and capabilities of business analysis team ensuring consistent best practices.
• Oversees multiple SSRs (mini-projects) in production or initiatives simultaneously
• Coordinates with various ITG department for the preparation of SSR Release tracker for scheduling of deployment to production
• Provide regular feedback on the status of SSRs to IT Project and Business Relation Department Head

Qualifications:

• Graduate of Computer Science, Information Technology, or a related field
• Proven experience in Business Analysis functions and deliverables
• Excellent oral and written communication skills to convey technical information and collaborate with stakeholders
• Able to lead and inspire teams effectively with strong leadership skills
• Able to identify project risks and issues, and implement strategic solutions to mitigate them

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Required)

Work Location: In person