About Command|Link
Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.
Learn more about us here!
About your new role:
As a Systems/Database Administrator, you will be responsible for the administration, monitoring, and optimization of various systems including MariaDB clusters deployed on Azure virtual machines. Working with MaxScale load balancers, you’ll ensure high availability and seamless SQL traffic distribution between regions. You will support business-critical, geo-redundant databases that form the backbone of CommandLink’s ITSM platform.
No travel to customer locations is required.
Key Responsibilities:
Database Platform Operations
- Administer MariaDB databases running on Azure VMs across various regions.
- Deploy, configure, and manage MaxScale load balancers for SQL traffic and failover.
- Maintain database replication, clustering, and peering services between data centers.
- Collaborate with Engineering and Software to automate and scale the MariaDB environment.
- Other database types in addition to MariaDB including Timeseries databases and traditional MySQL.
Performance & Security
- Monitor and tune database performance (indexes, queries, configuration parameters).
- Manage secure access, roles, and data encryption for compliance and best practices.
- Oversee geo-based and performance-based DNS routing for database endpoints using Azure Traffic Manager.
- Develop, test, and maintain database backup and disaster recovery procedures.
Automation & Monitoring
- Build and operate monitoring tools for database health, replication, and MaxScale status.
- Automate routine maintenance, patching, and alerting processes.
Incident Response & Support
- Troubleshoot and resolve production database issues (failover, replication, connectivity, performance).
- Participate in an on-call rotation for critical incidents and escalations.
Documentation & Collaboration
- Create and maintain documentation for database architecture, operational procedures, and disaster recovery plans.
- Collaborate with application, network, and security teams on cross-functional projects.
General Systems Administration
- Ubuntu server administration on Azure Virtual Machines
- Monitoring system health, documentation, and investigations
- Azure monitoring, administration, and optimization
What you'll need for success:
- 3+ years of experience as a MariaDB/MySQL DBA (cloud or hybrid preferred).
- Strong hands-on experience with MariaDB clustering, replication, and MaxScale.
- Experience deploying and operating databases on Azure (or similar cloud platforms).
- Familiarity with Azure Load Balancers, peering, and Traffic Manager for DNS-based routing.
- Solid understanding of performance tuning, backup strategies, and disaster recovery.
Preferred Qualifications
- Experience managing multi-region/multi-datacenter database architectures.
- Familiarity with automation and configuration management tools (Ansible, Terraform, scripting).
- Experience with security compliance in regulated environments (e.g., SOX, HIPAA).
- Knowledge of CloudFlare, geo-DNS, and large-scale, high-availability systems.
Why you'll love life at Command|Link
Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?
- Room to grow at a high-growth company
- An environment that celebrates ideas and innovation
- Your work will have a tangible impact
- Flexible time off
- Fun events at cool locations
- Employee referral bonuses to encourage the addition of great new people to the team
Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.
