Job Summary
Responsible in assisting employees in effectively utilizing existing systems, ensuring smooth operations and addressing any technical issues that may arise.
- Provide first-level support to employees for ERP and HRIS inquiries, troubleshooting issues, and guiding users through system functionalities.
- Assist with system navigation, data entry, and report generation, ensuring users can effectively utilize the tools available.
- Gather feedback from users to identify areas for improvement and recommend solutions.
- Stay updated on system enhancements and new features to provide relevant support.
Job Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or any related field
- Minimum of one (1) year of experience in systems support, preferably with ERP and HRIS systems. Fresh graduates with relevant internships or projects are encouraged to apply
- Strong problem-solving skills with a focus on customer service
- Excellent verbal and written communication skills, capable of conveying technical information to non-technical users
- Ability to work independently and collaboratively within a team environment
- Reliable, with self initiative, can work with minimum supervision and ability to communicate with other departments
- Superior time management skills, organization and result oriented
- Ability to handle pressure and particular to deadline
- Willing to report onsite from Monday to Friday
Job Type: Full-time
Benefits:
- Company events
- Health insurance
- Life insurance
- On-site parking
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Rizal: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What's your expected minimum monthly basic salary?
- We must fill this position urgently. Can you start immediately?
Education:
- Bachelor's (Required)
Experience:
- Systems Support: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
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