This company is a worldwide frontrunner in customer experience (CX) solutions and Business Process Outsourcing (BPO). They offer customer service and support powered by technology to companies across various sizes and sectors. This company established year 1999.
Position: Team Manager
Industry: BPO Company
Location: Cubao
Work Set up: Work On Site
Salary:Php40,000–Php50,000 package (Negotiable)
Work Schedule: Shifting schedule (mostly graveyard)
Job Requirements:
Minimum of 2–3 years’ experience as a Team Manager/Supervisor in a call center or BPO environment
At least 1 year of experience handling a Financial Account as a Team Manager (Financial account should fall under BFSI – Banking, Financial Services, and Insurance – or FinTech)
Can work to Cubao
Amenable to start as soon as possible
Amenable to attend face to face interview
Job Responsibilities:
Hire and coach employees to meet performance goals
Recognize and reward positive behaviors
Drive execution of company and client objectives
Foster collaboration and team development
Ensure achievement of customer satisfaction and performance targets
Maintain compliance with company, client, and legal standards
Lead and supervise up to 20 team members
Job Type: Full-time
Pay: Php40,000.00 - Php50,000.00 per month
Schedule:
- Night shift
- Shift system
Work Location: In person
