Title: Technical Business Analyst Senior Consultant based in Deloitte Consulting Philippines Delivery Center
Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.
Ready to unleash your potential with us? Join the winning team now!
Work you will do
Deloitte’s offering leverage insight-driven strategies and advanced technology solutions to energize sales and service operations for digitally powered growth and enhance your customer relationships with immersive experiences powered by leading digital arts. Become part of a team that imagine, deliver and run the capabilities needed for cutting-edge, digitally enabled sales and channel systems – to formulate go-to-market strategy, design incentives, and deploy talent, while harnessing the game-changing power of technologies such as artificial intelligence and cognitive computing.
- Technical Business Analysis
- Engage with client stakeholders to gather, analyze and validate business and technical requirements
- Develop user personas, journey maps and use cases to drive deep understand to end-user needs
- Design and optimize business processes and workflows in collaboration with stakeholders
- Translate user stories, acceptance criteria and functional requirements into clear actionable items for Agile teams
- Facilitate collaborative workshops, discovery sessions and design thinking activities
- Advocate user-centric design principles throughout the project lifecycle
- Conduct impact assessments on process changes to ensure alignment with business objectives
- Work closely with technical teams to understand system architecture, integrations and data flows
- Participate in solution design discussions to ensure technical and business alignment
- Interpret technical documents and provide clarifications to stakeholders when necessary
- Agile Delivery Support
- Collaborate with Scrum Masters, Product Owners and development teams to deliver iterative value
- Coordinate multi-team dependencies and ensure effective sprint planning, backlog grooming and retrospectives
- Monitor delivery progress, identify risks and blockers and proactively manage resolution
- Project reporting, resource allocation tracking and risk and issue management
- Maintain delivery documentation, including RAID logs, dashboards and roadmaps
- Ensure adherence to client governance standards and continuous improvement of delivery process
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:
- Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
- Respect the needs of their colleagues and build up cooperative relationships.
- Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
- Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
- Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
- Offer insights based on a solid understanding of what makes Deloitte successful.
- Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
- Understand disruptive trends and promote potential opportunities for improvement.
Enough about us, let’s talk about you
- Bachelor’s degree in Information Systems, Business, Computer Science or related field
- Agile or BA or Scrum Master certifications (e.g. CBAP, PMI-PBA, or similar)
- 8+ years experience as a Technical Business Analyst, ideally in a consulting or client-facing Agile environment
- Proven expertise in process design, persona development and user experience analysis
- Experience capturing and documenting both functional and non-functional requirements
- Proven ability to work with developers, testers and product owners to support solution delivery
- Strong knowledge of Agile Scrum methodologies with hands-on experience using tools like JIRA, Confluence and Miro
- Excellent facilitation and stakeholder management skills
- Proficient in creating detailed user stories, acceptance criteria and process documentation
- Expert in backlog management techniques
- Experience in defining sprint goals, breakdown user stories and prioritize tasks effectively
- Solid grasp of software development lifecycle, system architecture, APIs, data models and integration patterns
- Knowledge of data analysis tools or SQL would be an advantage.
To be successful in this role, you should have the following key experience and capabilities:
- Strong analytical and problem-solving skills
- Ability to translate complex business needs into clear technical requirements
- Excellent stakeholder engagement and communication skills
- Familiarity with tools such as Jira, Confluence, and BPMN modelling tools
- Understanding of system architecture, APIs and data flows is a plus
What is in store for you?
- Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and on a shifting schedule.
- Rewards platform – your hard work won't go unnoticed at Deloitte!
- Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
- Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
- Benefits effective upon hiring including paid time off and holidays, health, and life insurance!
Next Steps
Sound like the sort of role for you? Apply now.
Due to volume of applications, we regret only shortlisted candidates will be notified.
Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.
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