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Technical Customer Support Associate III

Solenis
Makati
Full time
4 days ago

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company, recognized five years in a row. For more information about Solenis, please visit www.solenis.com.

We have an opportunity for an experienced Technical Service Specialist to join our team

This opportunity in a nutshell

The Technical Service Specialist is responsible for providing technical support, installation, programming, and maintenance of commercial laundry equipment, dishwashing machines, and other related systems. The role requires a hands-on expert with strong troubleshooting skills and a solid background in machine diagnostics, laundry and ware washing operations, and electrical systems.

This position requires a graduate of Electrical Engineering, electrical courses, or an equivalent technical background, with proven field experience.

How you’ll add value

Monitor and Maintain Equipment

Diagnose and Troubleshoot Issues

Perform Testing and Reporting

Enhance System Efficiency

Repair and Replace Components

Communicate Technical Solutions

Customize Machine Programs

What you need to be successful

What we offer

We understand that candidates will not meet every single desired job requirement.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

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