At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Role Purpose:
The Technical Service Intern will support our service team, directly contributing to the operational excellence and reliability of Diagnostic Instruments in healthcare facilities in the Philippines. This three-month internship offers aspiring engineers a unique opportunity to gain practical, hands-on experience, bridging academic knowledge with real-world application in medical technology. By assisting our experienced service engineers with the maintenance, troubleshooting, and repair of cutting-edge diagnostic instruments, the intern will help ensure accurate and timely diagnostic results for patients, ultimately supporting the critical function of healthcare in the nation.
Key Responsibilities
Assist service engineers with the installation, preventive maintenance, and corrective repair of IVD instruments.
Learn to diagnose technical issues using service manuals, schematics, and diagnostic tools.
Support in maintaining accurate service records, inventory of spare parts, and service reports.
Participate in testing and calibrating instruments to ensure optimal performance and accuracy.
Shadow service engineers on field visits to hospitals, clinics, and laboratories across Metro Manila and nearby provinces.
Help organize and maintain the service workshop and tools.
Contribute to the continuous improvement of service processes and documentation.
Adhere to all company policies, safety regulations, and quality standards.
Perform other related duties as assigned by the service team lead.
Who you are:
Currently enrolled in an undergraduate program in Engineering (e.g., Biomedical Engineering, Electronics Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering), or a related technical field.
Strong academic record.
Basic understanding of electronics, mechanics, and/or software troubleshooting principles.
Eagerness to learn about complex medical diagnostic equipment.
Excellent problem-solving skills and a keen eye for detail.
Good communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
A positive attitude, a strong work ethic, and a genuine interest in the healthcare industry.
Willingness to travel locally as required (accompanied by service engineers).
Roche is an equal opportunity employer.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
