ABOUT THE ROLE
As the Training Manager of Data Labeling & Processing, you will be responsible for building, training, and managing a team of specialists who review and annotate drone imagery for underwriting reports. You will be a key contributor to the operational excellence of Bees360’s core service, ensuring report quality, team productivity, and alignment with strict SOPs and insurance industry standards.
This role is ideal for a strong operator and people leader who thrives in a high-accountability, process-driven environment and has a passion for training, quality assurance, and team development.
RESPONSIBILITIES:
- Lead the hiring, onboarding, and performance management of a team of data labeling & processing specialists.
- Train new specialists on SOPs for image classification, damage annotation, and report creation.
- Develop and maintain high-quality training materials, guides, and review systems.
- Conduct regular audits of team output and implement corrective action plans as needed.
- Coordinate closely with product, QA, and engineering teams to identify tool improvements and workflow optimizations.
- Monitor daily team productivity and quality metrics, ensuring SLA adherence and continuous improvement.
- Serve as the team’s point of escalation for complex cases or technical issues.
- Champion a culture of accountability, quality, and operational excellence.
REQUIREMENTS:
- 5+ years of experience in operations management, training, or quality assurance—ideally in data labeling, BPO, insurance, or geospatial/GIS fields.
- Amenable working in either Angeles City/San Fernando Pampang.
- Amenable in an APAC schedule (9am-6pm)
- Proven experience building or managing high-performing teams in a process-oriented environment.
- Excellent communication and documentation skills in English.
- Ability to understand and teach technical concepts related to image classification, annotation, and inspection workflows.
- Strong problem-solving and organizational skills.
- Familiarity with tools like Google Maps, property data platforms (e.g., Zillow, Redfin), and labeling platforms is a plus.
WHAT YOU’LL GET:
- Be part of the FIRST Pioneering Team in Pampanga, Philippines!
- A leadership role in one of the most innovative AI-insurance startups in the U.S.
- Direct influence over operational quality and team development.
- A structured and supportive environment to grow your career in tech-enabled operations.
- Competitive compensation and the opportunity to scale a growing team.
Job Types: Full-time, Permanent
Pay: Php85,000.00 - Php100,000.00 per month
Benefits:
- Additional leave
- Company events
- Opportunities for promotion
- Paid training
Application Question(s):
- Do you have experience in Google Maps or it's equivalent?
- Do you have experience in using any Data Property Platforms? If Yes, kindly specify what platforms.
- Are you amenable working in APAC schedule (9am-6pm)?
- Are you amenable working in Hybrid set up either Angeles City/San Fernando Pampanga?
- How soon can you start?
Experience:
- Training Manager: 5 years (Preferred)
- Pioneering a Team: 3 years (Preferred)
Work Location: In person
