- Job Opportunity: Universal Support Representative
Azova is a fast-growing digital health tech company revolutionizing healthcare access by connecting patients, providers, lab testing, and medical records through a seamless online platform.
We’re hiring for a project-based position as a Universal Support Representative! Fresh graduates are highly encouraged to apply for this entry-level position. Preferably with a background or knowledge in healthcare, you’ll join our dynamic, fully remote support team and get paid to learn, grow, and make a difference from day one.
- What's in it for you?
- Competitive basic salary of Php 18,000/month
- Php 10,000 signing bonus
- Full remote work setup (laptop provided!)
- Shifting schedules
- Fresh graduates welcome as well as healthcare students
- Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
Key Responsibilities:- Respond promptly and professionally to customer inquiries via phone, email, and chat
- Provide accurate information about products, services, and membership plans
- Acknowledge and resolve customer complaints efficiently
- Observe and proctor patients performing self-tests via video calls
- Log calls, track issues, and escalate concerns as needed
- Collaborate with team members and follow SOPs closely
- Stay updated on company tools, processes, and announcements
- Tools You'll Use:
- AZOVA platform for patient and support functions
- GoToConnect (Softphone)
- SmartSheet Call Tracker
- Google Chat Rooms
- ZOHO Email Tracker and Analytics Dashboard
- Remote Clock App for attendance
You Must Be:- Proficient in both oral and written English
- Skilled in language comprehension and usage
- Able to type quickly and accurately
- Detail-oriented and thorough
- A collaborative and reliable team player
- Start your journey in digital healthcare support today!
Apply now and be part of something meaningful — all from the comfort of your home.
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