Responsibilities
- Verify patient benefits and insurance coverage
- Reactivate past patients and maintain engagement
- Answer inbound calls and assist with inquiries
- Follow up on appointment confirmations and reminders
- Make outbound calls to leads and potential patients
- Schedule and reschedule patient appointments efficiently
- Manage electronic medical records (EMR)
- Monitor and oversee the clinic’s virtual kiosks
Qualification
- Must have experience working with US-based clinics and/or health insurance companies
- Must have experience in EMR, EHR, insurance verification, patient confirmation, and inbound calling
- Experience in medical billing and coding is a plus!
- Soft skills such as empathy are essential as you may be talking to people who have medical issues
- Proficient in both written and verbal English
- Organized and detail-oriented
- Must be willing to work onsite
Site Location
- Davao South - Gate #23 Central Park Ave, Bangkal, Davao City
Benefits
- HMO
- Allowance
Job Type: Full-time
Benefits:
- Health insurance
- Paid training
Work Location: In person
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