Work From Home, Night Shift E-commerce / BPO Support for USA based Company
► Customer Support for International SIM card users globally.
► Handle inquiries
► Resolve issues.
► Provide Support to the end user.
► Improve Customer experience.
Important:
This is a Full-time contract job.
No perks or bonuses.
Night-shift only. (Philippine Time)
Work location: Remote / WFH
Qualifications:
→ Experience in E-commerce/ Mobile Service provider is a plus
→ Experience in T-Mobile, Verizon and AT&T preferred
→ Must be a College Graduate
→ 5-year plus experience in BPO / Call Center experience is a plus
→ Good English comprehension. Neutral accent
→ Analytical and good knowledge in MS Office esp. Excel*
→ Fast-learner, have a keen attention to details , have passion to learn and able to multi-task
→ Reliable, Problem solver and resolution oriented
→ Should be willing to work on weekends and holidays
Tool requirements:
→ Laptop or Desktop (with external keyboard and mouse /computer of at least 8 GB RAM
→ Wired Internet Connection speed of 20 MBPS or higher
→ Good quality USB headset
→ Second Monitor after 30 days.
Job Type: Full-time
Pay: Php21,000.00 - Php25,000.00 per month
Benefits:
- Opportunities for promotion
- Work from home
Schedule:
- Night shift
Education:
- Bachelor's (Required)
Experience:
- Customer service: 5 years (Required)
- Customer Support in Call Center: 5 years (Required)
Work Location: Remote
Expected Start Date: 07/01/2025
