Angcore Motor is looking for a highly motivated and experienced Workshop Supervisor to lead and manage the operations of our automotive service workshop in Davao City. The successful candidate must have a solid background in automotive servicing, warranty and insurance processes, and experience in managing a technical team. The role demands strong leadership, problem-solving skills, and the ability to implement process improvements to ensure customer satisfaction and operational efficiency.
Key Responsibilities:
Lead and supervise workshop operations, ensuring efficient scheduling, job assignment, and quality control.
Manage a team of mechanics, technicians, and support staff, providing guidance, training, and performance feedback.
Promote a collaborative and accountable work environment, fostering teamwork and productivity.
Handle diagnostic and complex technical issues, escalating as necessary, and support team members with technical problem-solving.
Take initiative in improving service turnaround time, customer experience, and internal workflows.
Ensure accurate and timely processing of warranty claims and insurance documentation.
Coordinate with warehouse and parts department to ensure availability and proper inventory of tools and spare parts.
Monitor key workshop KPIs, report performance metrics, and recommend improvement strategies to management.
Resolve operational challenges proactively, ensuring minimal disruption to workshop activities.
Enforce compliance with company policies, safety standards, and regulatory requirements.
Qualifications:
2 to 5 years of experience in a similar supervisory role in the automotive industry.
Proven track record in people management, team leadership, and conflict resolution.
Strong knowledge of automotive servicing, diagnostics, and maintenance procedures.
Experience in handling warranty and insurance claims, as well as warehouse or inventory exposure.
Must be a resident of Davao City or willing to relocate and can start immediately.
Education and Certifications:
Graduate of Automotive Technology, Mechanical Engineering, or any related technical course.
Holder of NC II or higher in Automotive Servicing (TESDA-certified).
Additional certifications in electrical systems, diesel engines, or workshop safety are a plus.
Training in leadership, team management, or workshop operations is an advantage.
Key Competencies:
Strong people-handling and team development skills
Excellent problem-solving and decision-making ability under pressure
Initiative-driven with a continuous improvement mindset
Effective communication, planning, and organizational skills
Technical proficiency in automotive repair systems and tools
Basic knowledge in inventory and workshop logistics
Job Type: Full-time
Pay: From Php22,000.00 per month
Benefits:
On-site parking
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Work Location: In person
Job Type: Full-time
Pay: From Php22,000.00 per month
Benefits:
- On-site parking
Work Location: In person
