1. System Management:
a. Install, configure, and maintain operating systems, software, and hardware
b. Manage user accounts, permissions, and access controls.
c. Monitor system performance and ensure high availability
2. Network Administration:
a. Configure and maintain network devices (routers, switches, firewalls).
b. Monitor network performance and troubleshoot issues.
c. Implement and manage VPNs and remote access solutions
3. Security Management:
a. Implement and maintain security protocols and measures.
b. Conduct regular security audits and vulnerability assessments.
c. Manage antivirus, anti-malware, and other security tools.
4. Backup and Recovery:
a. Develop and implement backup and disaster recovery plans.
b. Perform regular backups and test recovery procedures.
c. Ensure data integrity and availability.
5. Documentation and Reporting:
a. Maintain detailed documentation of system configurations, changes, and procedures.
b. Generate regular reports on system performance, security incidents, and maintenance activities.
6. Support and Troubleshooting:
a. Provide technical support to end-users and resolve IT-related issues.
b. troubleshoot hardware and software problems.
c. Coordinate with vendors for hardware and software support
Skills
This section is used to describe what knowledge, skills and abilities are required to perform the daily task and duties bulleted above.
Education and Work Experience
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience in system administration.
- Proficiency in Windows and Linux operating systems.
- Knowledge of network protocols, routing, and switching.
- Experience with virtualization technologies (VMware, Hyper-V).
Soft Skills
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with monitoring tools (Nagios, Zabbix).
- Experience with configuration management tools (Ansible, Puppet).
- Proficiency in scripting languages (Python, Bash).
Certification (if applicable)
- CompTIA Network+, CompTIA Security+, or equivalent certifications.
- Microsoft Certified: Azure Administrator Associate or similar.
About RCG Global Services
At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today’s challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at www.myridius.com and start leading the change.