- Informing customers of service changes or when their vehicle is ready to be picked up.
- Achieve sustainable growth for the dealership's service department by managing the labor sales team to hit sales targets for service and to maximize the receiving of units for servicing through constant communication with old and new clients, and to deliver efficient yet uncompromising service.
- Craft strategies to capture the identified market.
- Set up the parts depot and service workshop.
- Establish the end-to-end after-sales process and relevant control.
- Uphold customer satisfaction.
Qualifications*
- Bachelor's degree in Business Administration or related field.
- Preferably with 3 years of work experience as a Service Manager in an automotive dealership.
- With a total of 5 years of experience in an automotive dealership as Reception Head, Service advisor, Service OIC.
- With marketing and accounting skills.
- Possessed business-oriented personality and leadership skills.
Job Types: Full-time, Permanent
Benefits:
- On-site parking
- Paid training
Work Location: In person