Customer Support Representative – Pet Care Campaign (Voice)
Location: Las Piñas | Type: Full-Time | Setup: Onsite
Start Date: Immediate | Openings: 70 slots
Salary Range: PHP 36,000
What You’ll Do:
Support a leading pet care brand by delivering exceptional service via phone, email, and chat. Resolve concerns with empathy and accuracy while ensuring a smooth customer experience.
Key Responsibilities:
- Handle inquiries through voice and digital channels
- Troubleshoot issues and provide timely resolutions
- Escalate unresolved cases and maintain clear documentation
- Uphold quality and communication standards
- Collaborate across teams to improve customer outcomes
What We’re Looking For:
- Minimum 1 year BPO experience (Required)
- Trust and Safety experience (Required)
- Strong English communication skills
- High school graduate or equivalent
- Proficient with tools like Zendesk and Slack
Soft Skills:
- Critical thinker with strong problem-solving skills
- Empathetic, calm, and customer-focused
- Adaptable in fast-paced environments
- Team player open to feedback and collaboration
Why You’ll Love Working Here:
- Competitive salary with performance bonuses
- Full benefits and career growth opportunities
- Supportive, inclusive, and dynamic team culture
Apply Now:
Send your resume to: grace@hiretech.ph
Apply via: https://tinyurl.com/y7mdsn43
Job Types: Full-time, Permanent
Pay: Php30,000.00 - Php36,000.00 per month
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Las Piñas Central Post Office 1740 P00: Reliably commute or planning to relocate before starting work (Required)
Experience:
- CSR – Trust and Safety, Voice (BPO): 1 year (Required)
Work Location: In person
Application Deadline: 06/24/2025
Expected Start Date: 06/25/2025