Requisition Number: 101297
BASIC FUNCTION OF JOB
The position of buyer is responsible for the procurement and management of manufacturer and publisher lines as it supports Insight’s operational and business strategy. This will include solving operational issues with suppliers, providing strong client service, and maintaining data accuracy. The buyer will be empowered to negotiate and resolve issues as they relate to their assigned product lines. Teamwork with internal and external departments is necessary to ensure the achievement of overall team goals. As a buyer I this individual will be assigned specific vendor tasks to support within their pods and will start being introduced to other functional tasks within the pod for teammate cross training.
WORK PERFORMED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Procurement Operations:
- Responsible for purchase order (PO) creation and execution
- Process goods receipt (GR) for shipped or invoiced POs
- Work with accounting and suppliers to reconcile invoice variances
- Manage a ticketing queue responsible for advising on general sales and client ops requests including lead time, pricing, and general vendor inquiries within allotted service levels (SLAs)
- Understand program support inclusive of warranties, special pricing, and software licensing
- Fulfill manual dropship requests
- Participate in departmental training and operational meetings
- Backup other team members within your pod in their absence by having knowledge and cross training of their programs and job functions
- Utilize Microsoft Teams, our ticketing system, and email for correspondence with teammates and vendors in a timely manner
- Other duties as assigned
- Supplier / Material Management:
- Engage directly with suppliers on purchase order management, partner with suppliers for error resolution
- Foster strong supplier relationships by demonstrating Insight’s values of hunger, heart, and harmony
- Negotiate with suppliers as necessary on pricing, lead times, freight, and expedited delivery
- Follow up to resolve open issues with suppliers
- Review internal and external supplier backlog reports as needed
- Understand supplier freight policies and ensure all processes are being followed
- Stay current on program changes, return policies, new licensing programs, and pricing changes.
- Other duties as assigned
- Strategic Procurement:
- Responsible for tracking and monitoring status of shipments inbound to Insight client fulfillment centers, maintaining ETAs to Insight in our ERP system.
- Working with our partners to identify and resolve inbound shipment issues such as reporting stuck/lost shipments, shortages, or mis-deliveries, and requesting credit for such issues. Collaborate with buyer IIs or above on the team to reorder inventory as needed in the case of lost/short/mis-shipments.
- Working cross-functionally in procurement and other departments in our client fulfillment centers, such as compiling and sharing data (tracking numbers, serial numbers, carrier information) with appropriate teams to execute receiving or other tasks
- Assist price protection when needed
- Proactively set product allocation notifications
MINIMUM REQUIREMENTS
Education and/or Experience:
- Two years' experience within a buyer, purchasing or customer service-related role
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to read, analyze, and interpret general business documentation, technical procedures, or regulations. Ability to maintain professional relationships and correspondence via multiple mediums. Ability to effectively present information and respond to questions from vendors, groups of managers, internal customers, and other teammates.
Ability to respond effectively to the most sensitive inquiries or issues by maintaining a strong level of customer service and professionalism. Ability to operate in a fast-paced environment while utilizing clear, concise communication. A passion for working in a team based environment and partnering with others to achieve a common goal.
Strong client service skills and commitment to meet or exceed client requirements. Ability to understand and respond to client needs and translate those requirements to vendors, as necessary. Excellent organizational and multi-tasking skills required. Ability to effectively manage and prioritize multiple objectives. Strong Microsoft Office skills with a focus on Excel. Previous SAP (software platform) experience a plus.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to: stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and kneel.
- Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus due to computer work.
- Light to moderate lifting is required.
- Ability to uphold the stress of traveling.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.