Be Part of a Passionate Team and Create Opportunities
NOW HIRING: CALL CENTER AGENT (ON-SITE)
Location: Batangas City
Employment Type: Full-Time | Long-Term | Graveyard Shift (Monday to Friday)
Job Description
We are looking for enthusiastic and reliable Call Center Agents to join our on-site team in Batangas City. As a frontline representative, you will be responsible for managing both outbound and inbound calls, ensuring customer satisfaction, and supporting sales or campaign goals.
Key Responsibilities:
- Make outbound calls for surveys, lead generation, event invitations, and sales
- Handle inbound calls to address inquiries or convert leads into sales
- Update customer data using CRM software
- Respond to emails in a timely and professional manner
- Create reports using Microsoft Office and Google Drive
- Meet service level agreements and performance targets
- Perform other administrative or campaign-related duties as needed
Qualifications:
- Willing to work on-site in Batangas City
- Excellent spoken and written English communication skills
- Typing speed of at least 40 WPM
- Ability to work under pressure and meet deadlines
- Strong multitasking, time management, and prioritization skills
- Customer-focused and adaptable to different personalities
- Quick learner and resourceful
- No BPO experience required; fresh graduates are welcome
Why Join Us:
- Full-time and long-term employment
- Basic salary plus government-mandated benefits (SSS, PhilHealth, Pag-IBIG, 13th month pay, and leave credits)
- Health benefits, paid leaves, bonuses, and other incentives
- Salary based on skills, attitude, performance, and attendance
- Work with US and Canadian clients
- 5 to 8 days paid training
- Option to choose between two work arrangements:
- Probationary Package: ₱13,500 – ₱14,500
- Freelance Setup: Up to ₱17,600
- Opportunity for regularization and career promotion
We Look Forward to Meeting You
Apply today and take the next step in your career with a supportive and growing team in Batangas City.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php13,500.00 - Php17,600.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Language:
- English (Required)