Qualifications
- Bachelor’s degree in Business, Finance, or related field
- 3+ years experience in credit investigation and collections
- Strong negotiation and communication skills
- Ability to handle difficult conversations professionally
- Highly organized and detail-oriented
- Proficient in MS Office (Excel, Word, Outlook)
- Knowledge of collection laws and practices is a plus
Job Description
- Monitor overdue accounts and follow up on payments
- Assess creditworthiness through income, assets, and debt evaluation
- Conduct background checks via public records and social media
- Negotiate payment terms with delinquent clients
- Maintain records of communications and commitments
- Coordinate with Credit and Legal teams for resolutions
- Prepare collection reports and updates
- Ensure compliance with policies and legal guidelines
- Recommend accounts for legal action or write-off
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Bonus pay
- Performance bonus
- Yearly bonus
Work Location: In person