Key Responsibilities:Credit Investigation Duties:
- Conduct field investigations and background checks on customers applying for credit.
- Verify employment, residence, financial capacity, and character references.
- Prepare and submit accurate and detailed credit investigation reports within the required time frame.
- Coordinate with the sales team or branch personnel regarding customer application status.
Collection Duties:
- Visit customers with overdue accounts to follow up on payments.
- Deliver collection notices and demand letters when necessary.
- Provide updates on payment commitments or issues encountered in the field.
- Ensure collected payments are properly turned over and acknowledged by the assigned Department.
- Maintain accurate records of all collection activities and customer interactions.
- Assist in skip tracing and locating hard-to-find or non-paying customers.
Job Type: Full-time
Work Location: In person