Remote English-Japanese Customer Service (Smart Camera Project)
Key Requirements:
- Proficient in Japanese (spoken/written, native-level preferred) and fluent in English; able to resolve inquiries accurately in both languages.
- Prior experience in technical support (preferably for electronic/ smart devices) and e-commerce customer service is highly desired.
- Available to work 9:00-18:00 Japan Time; self-motivated to manage remote work efficiently.
Responsibilities:
- Address client questions (e.g., setup, troubleshooting, returns) via email/chat/call.
- Collaborate with tech teams to solve product-related issues; update clients on progress timely.
If you meet the criteria and are passionate about providing top-tier bilingual support, apply now!
Job Type: Full-time
Pay: Php80,000.00 - Php100,000.00 per month
Application Question(s):
- How many years callcenter experience do you have?
- How many years tech support experience do you have
- How many years of e -commerce working experience do you have
- what's your English proficiency level?
- Are you familiar with any security products
- What is your current work status?How soon can you start a new position?
Language:
- Japanese (Preferred)
Work Location: Remote