Restaurant staff duties and responsibilities vary greatly depending on the specific role, but generally include providing excellent customer service, taking and delivering orders, ensuring a clean and organized dining area, and maintaining a positive and efficient atmosphere. Front-of-house staff focus on customer interaction and dining experience, while back-of-house staff handle food preparation and kitchen operations. Front-of-House Staff:
- Host/Hostess:Greets guests, manages reservations, escorts guests to tables, and maintains a clean and welcoming entrance.
- Server:Takes orders, serves food and drinks, answers menu questions, handles payments, and ensures guest satisfaction.
- Bartender:Prepares drinks, serves beverages, manages the bar area, and may handle cash transactions.
- Busser:Clears tables, cleans the dining area, and assists servers with setting tables.
Back-of-House Staff:
- Chef/Cook: Prepares food according to recipes, manages kitchen staff, and ensures food quality and safety.
- Dishwasher: Cleans dishes, utensils, and kitchen equipment.
- Kitchen Staff: Assists with food preparation, such as chopping vegetables, and maintains kitchen cleanliness.
Other Responsibilities:
- Teamwork:Restaurant staff often work as a team, supporting each other to ensure smooth service and a positive guest experience.
- Communication:Effective communication between front-of-house and back-of-house staff is crucial for timely order fulfillment and addressing any issues.
- Food Safety:All staff members must adhere to food safety and hygiene guidelines to prevent foodborne illnesses.
- Problem Solving:Staff may need to handle customer complaints, resolve minor issues, and escalate more serious problems to management.
- Cash Handling:Servers and bartenders handle cash transactions and may be responsible for balancing their cash drawers.
- Cleaning and Maintenance:All staff contribute to maintaining a clean and presentable restaurant environment.
Job Types: Full-time, Permanent
Pay: Php470.00 - Php500.00 per day
Benefits:
- Paid training
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Yearly bonus
Work Location: In person