We are hiring a full-time and experienced Business Analyst to support the development and execution of our e-commerce platform.
- Permanent WFH setup
- Rate: Negotiable (USD per hour)
- Schedule: 40 Hours per Week – Monday through Friday (TBD)
APPLICATIONS WILL ONLY BE ENTERTAINED IN THE LINK PROVIDED.
If interested in the role, please accomplish the link: https://airtable.com/appQle9BTX7OLsIoH/pagXVD2TwvHl6X0Nz/form
**Kindly indicate "Pink | JM" as your interviewer. **
Requirements:
- Bachelor’s or Master’s degree in Business Administration, Computer Science, Data Analytics, or related field
- Minimum of 2 years of experience in product management or e-commerce environment
- Strong executor mindset with excellent problem-solving skills
- Cross-functional team and project management experience
- Prior experience in customer support roles
- Proficient in Agile methodologies and user-centered design
- Excellent communication skills
- Tools: Jira, Confluence, Asana, Zendesk, Scrum
Responsibilities:
- Lead the development of e-commerce platform products from concept to post-launch
- Prioritize backlog based on business value and customer impact
- Conduct training for support staff on tools and features
- Maintain documentation and support materials
- Act as liaison between dev, support, and customers
- Handle support escalations and provide quick resolutions
Job Type: Full-time
Pay: Php48,000.00 - Php50,000.00 per month
Benefits:
- Paid training
- Pay raise
- Work from home
Work Location: Remote