It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The DCX Client Services Home-Based Field Training Coordinator will be the key player in supporting the executives' day-to-day by providing executive-level administrative support and ensuring smooth operations within the organization. With a focus on multitasking and attention to detail, you will have the opportunity to work on a variety of projects and be a key member of our client's team. If you are adaptable, smart, proactive, and flexible, then this role is for you!
REQUIRED CORE COMPETENCIES
- Attention to Detail: Manages complex scheduling, form tracking, and presentation materials with a high level of accuracy.
- Proactive Planning: Anticipates scheduling needs and potential conflicts, ensuring seamless execution of training sessions
- Calendar Management Expertise: Comfortable owning and running daily calendar updates for leadership and training schedules.
- Strong Confidentiality: Handles highly sensitive and proprietary information with utmost discretion and professionalism.
- Collaboration & Relationship Management: Works closely with leadership, trainers, and the broader team, building trust and fostering strong partnerships.
- Service-Driven & Fast-Moving: Thrives in dynamic environments, prioritizes service excellence, and responds quickly to changing needs
WHAT YOU WILL DO
- Heavy Scheduling: Manage the scheduling and rescheduling of over 300+ field training participants currently on the waiting list.
- Calendar Management: Own and update the leader’s daily calendar, ensuring optimal scheduling and time allocation.
- Field Training Form Management: Receive, track, and organize all Field Training forms submitted by representatives.
- Presentation Support: Assist in building, organizing, and updating presentations used in sales workshops and training sessions.
- Confidentiality Maintenance: Safeguard confidential materials, including Field Training content and proprietary company tools.
- Cross-Functional Collaboration: Work hand-in-hand with leaders and the HPG team to drive Field Training success.
- Process Improvement: Offer creative ideas and solutions to improve scheduling efficiency and training coordination.
WHAT WE LOOK FOR
- Education: Bachelor’s Degree.
- Experience: At least 2 years of experience in a coordinator, executive assistant, or project management role. Prior exposure to training coordination or the promotional industry is an advantage.
- Language Proficiency: Excellent verbal and written English communication skills.
- Schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
- Technical Skills: Proficiency in calendar management tools (Google Calendar, Outlook, etc.) and presentation software (PowerPoint, Google Slides).
WHAT WE OFFER
- Salary Range: Php 30,000- Php 40,000
- Job Type: Full-time
- Work Shift: 8:00 AM - 5:00 PM CST (USA)
- Workdays: Monday through Friday (USA)
BENEFITS OF WORKING WITH US
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Job Types: Full-time, Permanent
Pay: Php30,000.00 - Php40,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Evening shift
Application Question(s):
- Do you have experience in heavy scheduling?
- Do you have experience in calendar management?
- Do you have experience in building, organizing, and updating presentations used in sales workshops and training sessions?
- Do you have night shift experience?
- How much is your expected salary?
- Have you worked with US Clients?
Work Location: Remote