We are on the hunt for a full-time, English-speaking Inbound Call Center Agents who are experienced in upselling.
This role involves more than just mere interactions with customers. It revolves around engaging them, understanding their unique needs and driving sales by providing expert advice and personalized solutions for their self-storage requirements. If you have a knack for sales, a passion for exceeding customer expectations, and are skilled at crafting personalized solutions, we welcome you with open arms.
Perks
- A competitive salary range from Php18,000.00 to Php20,0000.00
- Comprehensive benefits that include:
- Daily complimentary meals
- Wellness programs
- Paid time off
- Continuous professional development opportunities
- Convenient office locations at KSS Building Buhangin and Aeon Towers, Bajada, Davao City.
Key Responsibilities
- Engage customers effectively using excellent communication skills.
- Employ persuasive tactics to exceed customer expectations and create memorable customer experiences.
- Work willingly on weekends, split offs, and on rotational shifts.
- Solve problems swiftly and make effective decisions in real-time situations.
- Listen actively to ensure empathetic and detailed customer interactions, leading to customized solutions.
- Work independently with minimal supervision, maintaining productivity and consistency in meeting sales targets.
Work Schedule
This role operates on a flexible schedule, with expectations to work on weekends, split offs, and on rotational shifts.
Ideal Candidate
- Has previous experience in an inbound call center environment, demonstrating an ability to effectively use sales techniques that significantly boost revenue.
- Must be able to work independently, maintaining high productivity and consistent performance in meeting sales targets.
- Is comfortable with meeting assigned metrics and achieving targets.
- Has completed customer service/sales certification/training.
Job Type: Full-time
Pay: Php18,000.00 - Php20,000.00 per month
Benefits:
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
Expected Start Date: 07/28/2025