We're Hiring!
Call Center Agent – On-Site | Batangas City
Join our growing team and build a stable career in a supportive and dynamic work environment.
Job Overview:
- Make outbound calls for surveys, lead generation, event promotion, and sales activities
- Manage inbound calls to resolve customer inquiries and facilitate lead conversions or sales
- Maintain accurate and updated customer records in the CRM system
- Respond to customer and client emails in a timely and professional manner
- Prepare and organize reports using Microsoft Office and Google Drive applications
- Meet performance targets in line with established service level agreements
- Perform other related duties and responsibilities as assigned
Qualifications:
- Willing to work on-site in Batangas City
- Strong English communication skills
- Typing speed of at least 40 WPM
- Capable of working well under pressure
- Skilled in multitasking, prioritization, and time management
- Customer-oriented with the ability to adapt and respond to various personalities
- Quick learner with strong analytical skills
- No BPO experience required; fresh graduates are encouraged to apply
So, why join us?
- Full Time and Long Term Employment
- Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
- Salary will be based on: Skills, Attitude, Performance, Attendance
- Opportunity for regularization and promotion
- US and Canadian clients
- Shift: Graveyard Monday to Friday
- Scholarship program duration: 5 to 8 days
Option to choose between Probationary and Freelance Set up
- Probationary: Up to 14,500 (Package)
- Freelance: Up to 17,600
WE LOOK FORWARD TO MEETING YOU!
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php13,500.00 - Php17,600.00 per month
Benefits:
- Pay raise
- Promotion to permanent employee
- Work from home
Ability to commute/relocate:
- Batangas City: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you comfortable with the salary offer?
- Are you currently enrolled/studying?
- Provide your active email address and mobiler number:
Language:
- English (Required)
Work Location: In person