Responsibilities :
- Product Availability
- Open Order Management
- Constraint Management
- OTP Metric Monitoring
- Backlog Monitoring
Product Availability
- Works Closely with Planning and Production team to provide OM and other parties the correct availability dates of those materials that have no ATP Dates in the system.
- Updates the OM team once orders become available so they will be able to update their customers immediately.
- Answers any product availability inquiries from the OM team.
- Escalates to planners any material that has a future (following month) availability date.
- Escalates to all relevant parties any delay in product availability.
- Escalates to the Distribution team any delay in the PGR (receiving process).
- Informs planners if there are materials with wrong availability date in the system so Planners can correct these immediately.
- Expedite assembly of printers for earlier availability to catch country's and customer's shipping schedules
Open Order Management
- Reviews the open order report regularly and coordinates with Order Management Team to ship orders that have stock allocation.
- Reviews sales order age of all orders on LC/Cash Advance and coordinates with Order Management Team to ensure orders are within the maximum holding time.
- Reallocate stocks based on feedback received from OM, Planning and Product Manager Team.
- Monitor stock movement for incoming stocks and KPIs for its receipt in the system
- Allocate and reallocate stocks for orders on WW constraint and those more than 7 days old on PI
- Creates a supply review report for the each country.
- Engages in supply review meeting with country to understand the status of the open orders.
- Reviews the flash report and checks on the rescheduled orders
- Monitors and ensures that back order value per month and ensures it’s within acceptable value
- Monitor each country's end of month vessel cut off and work with planners for its availability
- Provide ETA's for incoming stocks and those orders in back order
- Provide correct part nos. for POs which only indicates model nos.
- Generate open Purchase order reports and arrange shipment for those items on back order
Constraint Management
- Creates a reservation order based on Planning Team’s constraint material list.
- Allocate constraint stocks based on Product Manager’s direction.
- Engages with Product Managers for any changes in the allocation.
- Releases stocks from reservation orders.
- Highlight to management any orders that receive product allocation that will not ship within the current month.
- Resolve stock allocation issues within OM team.
OTP Metric Monitoring
- Reviews / monitors the monthly OTP metric
- Provides suggestions on how to improve OTP scores
- Provides solutions to OM team if OTP metric is below target
Other Tasks
- Create inter-company purchase orders ( internal orders)
- Replenish stocks to country via intercompany shipments from HK, US and AUS
- Drops manual outbound deliveries
- Perform stock transfer and coordinates with warehouse for correct stock movement
- May perform PGR ( post goods receipt) in selected local plant
- Identify and resolve any ATP issues
- Runs selected reports
- Performs inventory analysis annually
- Performs and analyzes Stock reconciliation audits and correct those stocks with variances in the system and work with warehouse to perform the necessary action steps.
- Monitor Backlog in order to optimize
Revenue
Execution leadtime
Constraint management
- Provide stock availability information to all key players
- Contribute actively to process improvements
- Monitor and understand backlog, stock availability situations and take necessary actions to fulfill customer orders in time
- Ensure prioritization process and stock reservation is managed in timely manner to secure customer satisfaction and business goals
- Communicate and summarize effectively any product availability variances at customer orders, order lines and/or material level to all key players
- Understand and provide logistical outlook at EOM
- Backlog cleaning ( secure delivery for old customer orders)
- Proactively identify and fix potential issues or bottleneck (ex: orders blocked for unknown reason, inventory discrepancy …) in order to secure customer order shipment
- Employee should observe Lexmark’s policies
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