- Follow the Obic Group of Companies policies and procedures.
- Perform dining operations with passion, integrity, and knowledge while promoting the culture and values of the Obic Group of Companies.
- Always greet guests promptly in a warm and friendly manner.
- Always thank and say farewell to guests conveying anticipation for their next visit.
- Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest.
- Maintains the conversation and does not expose any sensitive topics to the guest.
- Ensures that minimum brand standards are consistently implemented if not surpassed.
- Responds to the results of the Audit and ensures that the relevant changes are executed.
- Conducts weekly and monthly inventory checks on all operating equipment and supplies. Makes orders, or advises superiors of the need to make orders.
- Has a thorough knowledge of menu and presentation standards and sound knowledge of beverage preparation techniques.
- Ensures that the store is kept clean and organized, both at the front as well as the heart of house areas.
- Applies Food & Beverage service techniques correctly at all times, serving items with enthusiasm.
- Completes the daily responsibilities that are set for each individual shift.
- Draw up client bookings for tables and ensure that tables are set before clients’ arrival.
- Manage the front desk by greeting and attending to customers.
- Inform guests about the availability of tables and direct them to the tables.
- Assist customers with answers to queries, and proffer solutions to issues within your capacity.
- Collaborate with other restaurant staff and the management informing them of clients’ bookings, needs and to ensure that customer complaints are properly attended to in a timely manner.
- Recognizes and ensures application of the step of the billing process.
- Anticipates any unexpected guest need and reacts promptly and tactfully.
- Communicates effectively to know the daily task assigned.
- Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the policies concerning fire, hygiene, health and safety.
- Ensures high standards of personal presentation and grooming.
- Responds to changes in the Food & Beverage function as dictated by the industry.
- Receive and store supplies. Store supplies or goods in kitchens or storage areas.
- Attends training sessions and meetings as and when required.
- Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.
- Complete the specifications outlined in your Employment Contract.
Job Type: Full-time
Pay: From Php12,500.00 per month
Benefits:
- Additional leave
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person