A Restaurant Supervisor oversees daily operations, manages staff, ensures customer satisfaction, and maintains food safety standards. They lead the team, handle complaints, manage inventory, and contribute to the overall success of the restaurant. This role often involves training staff, scheduling, and ensuring a positive and efficient dining experience. Here's a more detailed breakdown:Key Responsibilities:
- Supervising Staff:Hiring, training, scheduling, and evaluating performance of restaurant staff.
- Ensuring Customer Satisfaction:Providing excellent service, handling complaints, and resolving issues promptly.
- Maintaining Food Quality:Ensuring food is prepared and served according to standards, managing inventory, and ordering supplies.
- Managing Operations:Overseeing daily activities, coordinating with kitchen staff, and ensuring smooth service.
- Maintaining Safety and Cleanliness:Enforcing food safety and sanitation standards, and maintaining a clean and organized restaurant environment.
- Financial Management:May be involved in managing cash flow, handling bills, and contributing to cost control.
Skills and Qualifications:
- Leadership and Management: Ability to lead and motivate a team, delegate tasks effectively, and resolve conflicts.
- Communication and Interpersonal Skills: Strong communication skills for interacting with staff and customers, and building positive relationships.
- Problem-Solving Skills: Ability to identify and resolve issues efficiently.
- Food Safety Knowledge: Understanding of food safety regulations and procedures.
- Organizational Skills: Ability to manage inventory, schedules, and other operational tasks.
- Customer Service Skills: Providing excellent customer service and resolving complaints effectively.
- Experience: Some positions may require experience in a supervisory role within a restaurant setting.
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person