Restaurant Team Leader (Front of the House) Responsibilities:
- Guest Service Management: Supervise FOH staff, ensure excellent service, and maintain a positive dining atmosphere. Address guest concerns promptly and professionally.
- Sales Building: Drive promotions, build guest loyalty, and increase transaction values through suggestive selling and upselling techniques.
- Profitability Building: Manage FOH materials and utilities efficiently, and promote high-GP items.
- Training & Development: Train and certify FOH staff, provide coaching, and support career growth.
- Standards & Compliance: Ensure adherence to company policies, regulatory requirements, and operational standards.
- Workforce Engagement: Assist in hiring, training, and evaluating staff performance.
- Ad Hoc Tasks: Perform additional duties as assigned.
Job Type: Full-time
Benefits:
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Experience:
- food service industry as a Restaurant Staff: 1 year (Required)
Work Location: In person