Required Skills and Experience:
- At least 1–2 years of retail sales experience; experience in appliances, air-conditioning, or electronics is an advantage.
- Strong persuasion, negotiation, and closing skills.
- Excellent communication, interpersonal, and relationship-building skills.
- Basic understanding of air-conditioning systems and trade items (training will be provided).
- Proficient in MS Office, Google Drive, and sales systems (e.g., Bopsystem).
- Ability to compute product pricing, discounts, installment terms, and total sales transactions accurately.
- Can prepare simple sales quotations and verify calculations before submission.
- Self-motivated, target-driven, and can work independently or in a team.
- Results- oriented and able to meet/ exceed sales targets
- Strong problem-solving skills and adaptability
- Attention to detail in documentation and customer requirements
Brief Description of Duties and Responsibilities:
Sales & Customer Handling
- Promote and sell air-conditioning units and other trade products to walk-in and online customers.
- Provide accurate product information, quotations, and technical details to customers.
- Demonstrate and explain product features, benefits, and advantages.
- Upsell and cross-sell additional products, accessories, and services.
- Process sales transactions accurately and efficiently.
Customer Service
- Respond to inquiries via phone, email, or in person.
- Ensure timely follow-up on leads, quotations, and customer requests.
- Handle complaints and coordinate with after-sales/service teams.
- Maintain strong relationships with customers to encourage repeat business.
Sales Monitoring & Reporting
- Maintain daily sales log and customer database.
- Submit weekly and monthly sales reports and pipeline updates.
- Assist in preparing proposals and presentations when required.
Transaction Handling and Coordination with Finance Team
- Process customer purchases, (credit card, online transfers, checks) and refunds accurately.
- Issue official receipts and maintain proper documentation for each transaction.
- Coordinate with Finance for reconciliation of deposits, payment methods, and outstanding balances.
- Assist in preparing reports required for audit and financial reviews.
- Provide courteous assistance to customers regarding billing, payments, and transaction inquiries.
- Handle payment-related concerns professionally and escalate issues when necessary.
Market Awareness & Promotion
- Monitor competitor products, pricing, and promotions.
- Participate in retail promotions, events, and product launches.
- Suggest marketing initiatives to improve product visibility and sales
Job Type: Full-time
Pay: Php18,000.00 - Php20,000.00 per month
Language:
- English (Preferred)
Work Location: In person