Note: Only candidates with experience in WellSky and home care scheduling will be shortlisted.
About CarePro Solutions
At CarePro Solutions, we are a dedicated team of skilled virtual assistants from the Philippines, passionate about supporting home and health care agency owners in delivering exceptional services to the elderly and individuals with disabilities. Our mission is to provide top-tier, cost-effective solutions that streamline operations and drive business success.
We take pride in our core values:
- Integrity – We do the right thing, even when no one is watching.
- Compassion – We treat our clients, their patients, and our team members with kindness, respect, and empathy.
- Excellence – We aim for exceptional performance in every task, no matter how small.
Position Summary
We are looking for a Scheduling Coordinator VA with strong experience in home care scheduling/rostering. This role plays a key part in ensuring caregiver coverage while maintaining clear communication with both clients and internal teams.
Key Responsibilities
- Coordinate caregiver schedules and resolve shift gaps promptly
- Communicate effectively with clients and staff regarding scheduling needs
- Maintain and update databases using WellSky or similar platforms
- Prepare daily and weekly reports as required
- Provide administrative support to ensure smooth daily operations
Qualifications
- At least 1 year of experience in home care rostering
- Familiarity with WellSky (preferred)
- Excellent spoken and written English with a neutral accent
- Strong organizational and multitasking abilities
- Demonstrated reliability and accountability in a remote work setting
- Must be able to work PST hours
What We’re Looking For
We value team members who:
- Show integrity through honesty, ownership, and dependability
- Act with compassion, treating each interaction with care and empathy
- Strive for excellence in quality, communication, and execution
- Are self-motivated, detail-oriented, and eager to grow within a supportive team
- Want to make a meaningful impact in the lives of others
Why Join CarePro?
- Work 100% remotely with a passionate and supportive team
- Enjoy a competitive compensation package
- Be part of a growing organization with purpose and heart
- Opportunities for growth and leadership roles
- Recognition for excellent work and contributions
Job Type: Full-time
Pay: Php40,000.00 - Php50,000.00 per month
Benefits:
- Company events
- Opportunities for promotion
- Paid training
- Work from home
Application Question(s):
- Are you comfortable working full-time during U.S. Pacific Standard Time (PST)?
- How would you rate your spoken and written English communication skills? (Excellent, Good, Fair, Needs improvement)
- Do you have a reliable computer and stable internet connection suitable for remote work?
- Are you currently employed or working with another client?
- Can you start ASAP once hired?
Experience:
- home care scheduling: 1 year (Required)
- WellSky: 1 year (Preferred)
Work Location: Remote
Application Deadline: 09/03/2025
Expected Start Date: 09/08/2025