Job Description
I. Job Identification
Position Title: Store Manager
Department: Sales Operation
II. Organizational relationship
Reports to: Area Manager
III. Job Summary
Responsible for rendering assistance and exceptional service to customers to make sales and meet sales quota.
IV. Duties and Responsibility
- Offer daily, routine, and regular leadership to the store
- Handle operational tasks
- Responsible for the recruitment of staff
- Handle matters relating to scheduling
- Receive shipment, and also ship when the need arises
- Responsible for ensuring the safeguard and maintenance of the store
- Ensure that the operations of the store are done in adherence to regulatory agencies requirements
- Adhere strictly to the prevailing guidelines and procedures guiding the operation of the store
- Handle the planning and prepare work schedules for staff
- Conduct the assigning of staff to special duties
- Discipline, retrench, and sanction erring employees
- Recommend special performing employees for special remuneration
- Map out the goals and objectives of the convenience store and set target for accomplishment
- Ensure the enforcement of health, safety, and security rules
- Serve as the connection between the store owner and the staff, and also between the store owner and customers
- Coordinate construction workers, network system, security, and other services as necessary
- Supervise payroll, account receivable and/or payable
- Make estimations for the demands consumers are likely to make
- Supervise and determine the amount, number, and type of goods sold
- Assist in the development and execution of active plans, objectives, and practices
- Ensure that customer satisfaction is the central objective of the convenience store operation
- Participate and give direction on the stocking and merchandising on each floor.
23. Lead the task of identifying challenges and providing solutions to the challenges
Handle the development and execution of programs that can propel motivation
24. Maximize capacity of sales fixture, models, and visual presentation.
Job Types: Full-time, Permanent
Work Location: In person