Under the supervision of the Systems Administrator Team Lead/Supervisor, this key position is responsible for maintaining the computerized systems and their information technology hardware components within the organization.
DUTIES AND RESPONSIBILITIES
- Provides hardware/software modifications, developments, and/or updates, and basic network system modifications/updates to designated system to enhance their operations.
- Provides UNIX/ Linux/ Microsoft programming/scripting to correct and modify user’s environment.
- Responds to system failures and basic and routine computer, network, or server problems, to bring back to functioning levels of operation.
- Maintains and contributes on writing user documentation/manuals and operational procedures of basic and routine software applications to ensure standardized guide is available and updated.
- Coordinates with development teams to schedule releases of software updates.
- Assists in deploying software on staging and production environments in compliance with Software Change Management protocols to meet the agreed Service Level Agreements.
- Serves as frontline resource on basic hardware and software problems to identify root cause of issues and applicable resolution, in consultation with senior members.
- Monitors system logs and activity of all servers and devices to ensure users’ compliance with existing policies and procedures, and timely address potential threats.
- Works as directed regarding security concerns such as but not limited to security systems/password/file protection to ensure compliance with existing policies and procedures and ISO requirements.
- Maintains a broad knowledge of operating systems, scripting languages and hardware to keep abreast with technological advancement.
- Assists in providing relevant training to stakeholders to ensure transfer of knowledge.
JOB REQUIREMENTS
- Bachelor's Degree preferably related to Information Technology or Computer Science or Computer Engineering.
- At least 1 year of work experience related to systems administration.
- At least 1 year relevant and related experience in BPO industry is an advantage
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Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- Night shift
Education:
- Bachelor's (Preferred)
Experience:
- System Administrator: 1 year (Preferred)
Work Location: Remote