Essential Duties & Responsibilities
• Responsible for all daily reporting for assigned clients, ensuring timely completion and accuracy of reports being distributed and report issues upon discovery for immediate remediation
• For assigned set of accounts, access internal and external reporting systems to extract billable data.
• Populated pre defined client workbooks with data for each verified billable attribute.
• Perform validation steps as defined in contract terms to ensure all appropriate data has been captured.
• Distribute completed assigned reports to designated OTC analyst.
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.
Qualifications & Requirements
Education:
• Bachelor’s Degree in Accounting, Finance or Business administration.
Experience:
• 2 years of experience in a fast paced high transactional volume field required.
Knowledge, Skills, Abilities & Other Characteristics:
• Excellent financial analytical skills, proficient with researching variances, and preparing reports.
• Highly proficient personal computer skills including Microsoft Office with a requirement of advanced excel skills.
• Excellent interpersonal, written, and oral communication skills.
• Ability to prioritize and organize work in a multitasked environment.
• Ability to adapt to a flexible schedule.
• Ability to maintain the highest level of confidentiality
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
