Are you a bookkeeper with solid Australian payroll experience looking to expand your career into HR systems and client support?
About Brainbox
Brainbox is different from every other BPO. It’s not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of ‘Always Be Kind’ is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.
We’re seeking a detail-oriented Bookkeeper to help configure, implement, and maintain Employment Hero HR & Payroll systems for our Australian clients.
This role blends your bookkeeping and payroll expertise with opportunities to work on HR system implementations, client onboarding, and process improvements. If you’ve been managing payroll and want to move into a broader HR/payroll technology space, this is the perfect step forward.
Qualifications
- 1-2 years’ hands-on experience in payroll processing, preferably in an Australian context.
- Background in bookkeeping or payroll administration with knowledge of Australian payroll legislation and Modern Awards.
- Experience with Employment Hero HR/Payroll or any accounting software
- Strong data accuracy, compliance knowledge, and attention to detail.
- Excellent communication skills – you’ll be supporting clients directly.
- Comfortable working independently while managing multiple priorities.
Responsibilities
- Payroll Setup & Compliance: Configure Employment Hero Payroll, set up pay categories, award interpretations, and ensure compliance with Fair Work and Modern Awards.
- System Implementation: Import employee and payroll data, customise workflows (onboarding, leave, timesheets, policies), and validate setups before launch.
- Client Onboarding & Training: Guide clients through system setup, deliver training sessions, and be their go-to support during the transition.
- Ongoing Support: Troubleshoot payroll/HR queries, escalate issues where needed, and keep systems updated with legislation changes.
- Continuous Improvement: Recommend process enhancements that reduce admin tasks and improve payroll/HR accuracy.
Perks
- Attractive and competitive salary
- Tenure-based and Performance-based incentives
- Paid time off
- Day shift
- Unlimited cash incentives for hired referrals
- Engagement and Recognition programs
- HMO on day 1
- Work-life balance with a 37.5h week and free weekends
- International career growth and clients
- Opportunities to travel abroad
- Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
- Fun and inclusive working environment and great working culture
- Dedicated local support with local Management, HR, onboarding, payroll, and ICT
- Access to unlimited training and micro-competencies to advance your skills
This role is subject to a number of skills and possible online practical tests.
This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.
Work Location: Sto. Domingo, Angeles City (across Sacred Heart Medical Hospital)
Job Type: Full-time
Ability to commute/relocate:
- Angeles: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your notice period?
- What is your desired salary?
Experience:
- AU Payroll: 1 year (Preferred)
- Accounting software: 1 year (Preferred)
Work Location: In person
