Job Summary:
We are seeking a friendly, detail-oriented Mandarin Bilingual Customer Service Representative to join our team. In this role, you will assist customers by providing product/service information, resolving issues, and ensuring an exceptional customer experience in both English and Mandarin.
Responsibilities:
- Provide outstanding customer support via phone and email in both English and Mandarin
- Handle inquiries, complaints, and product/service questions with professionalism
- Do outbound calls to retain HMO Customers
- Translate or interpret customer requests accurately
What's in it for you:
- Competitive Salary Package of up to 65K
- Up to 20K incentives
- Day 1 HMO
- Health insurance
- Company events
- Paid training
- On-site parking
- Free Point-to-Point Shuttle Service
- 100% Working Visa Assistance
- With possibility of Work from home
- Subsidized Staff House
- No experience needed
- Virtual/phone interview
- Fast and easy hiring process
- Start ASAP
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Free parking
- On-site parking
- Paid training
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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