Join a purpose-driven company helping OFWs achieve their dreams. Global SME Loans Inc. offers a supportive team, professional growth, and a chance to make a real difference.
KEY RESPONSIBILITIES:
- Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
- Establishes work standards, performance measures, goals and objectives
- Assigns deliverables/tasks to subordinates
- Evaluates work performance, tracks and reviews work progress of subordinates
- Provides direction and guidance
- Coaches, counsels and motivates subordinates
- Recommends personnel action/movement
- Interviews prospective employees for the department and recommends hiring
- Conducts job orientation and technical trainings
- Identifies and recommends training program/seminar for staff development
- Recommends disciplinary actions as needed in concurrence with the Immediate Superior
- Responsible for attaining the branch monthly target set by the Management
- Monitors daily production and loan releases to ensure growth of the branch
- Plans, creates and implements programs/processes for branch employees and clients
- Maintains good business partnership with Loan Specialist, agency and banks
- Implements the business plans and programs designed by the Marketing Group
- Credit approving authority (upon qualification based on performance)
- Delivers marketing activities within the approved budget
- Conducts meetings, seminars and orientations for Loan Specialists
- Reports regularly the performance of branches to the Immediate Superior
- Ensures that quality service to customers/clients is consistently applied
- Handles clients complaints or concerns escalated by the staff
- Represents the branch during Management Committee meetings and other internal/external meetings.
- Performs other work-related functions and duties that may be assigned.
KEY QUALIFICATIONS:
- Preferably with degree in Business Management, Sales or Marketing, or other related course.
- Preferably has 1-3 years experienced as a Branch Manager
- Should have technical marketing skills, relevant product and industry knowledge
- Should be a strategist and is capable to think out-of-the-box.
- Has excellent communication skills (both written and oral), decision-making skills, problem solving skills, presentation skills, training skills, interpersonal skills and networking skills
- Capable to solve amicably customer’s/client’s complaints
- Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical
- Has the ability to work under pressure and handle challenging situations.
- Computer-proficient
ADDITIONAL BENEFITS:
- Leaders Leave
- Car Plan
At GSLI, we foster a positive and disciplined work culture where your contributions truly matter. Our team lives by our core values — integrity, focus, and care — and we empower employees to grow with us.
Job Type: Full-time
Pay: From Php23,000.00 per month
Benefits:
- Additional leave
- Company events
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- General Santos City: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Required)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
Expected Start Date: 08/18/2025
Report job
