Join Our Team While Working from the Comfort of Your Home!
NOW HIRING: Campaign Coordinator
Work Setup: Permanent Work-from-Home
Employment Type: Full-Time | Long-Term
Schedule: Graveyard Shift (Monday to Friday)
Job Overview
We are looking for a Campaign Coordinator to ensure smooth and efficient day-to-day operations for our remote campaigns. This role is perfect for someone with leadership potential, great communication skills, and a strong understanding of call center dynamics.
Key Responsibilities
- Coordinate and support daily campaign operations
- Monitor agent attendance, schedule adherence, and KPIs
- Send timely updates, reminders, and announcements
- Facilitate huddles, refreshers, and campaign alignment sessions
- Provide real-time support for call flows, FAQs, and process-related inquiries
- Escalate agent concerns to Operations as needed
- Assist in policy clarification and documentation follow-ups
- Promote a collaborative remote work environment
- Prepare and maintain performance reports and trackers (daily/weekly/monthly)
- Highlight trends, areas for improvement, and agent concerns
- Collaborate with QA, Training, and Operations for coaching and feedback
- Assist with onboarding, nesting, and training of new hires
- Help document campaign SOPs and process updates
- Manage logs, attendance records, and agent feedback documentation
- Perform other admin tasks as directed by Operations Management
Qualifications
- Prior experience as an Account Manager, Telemarketing Agent, or QA Specialist
- Background in campaign coordination or team supervision preferred
- Excellent spoken and written English communication skills
- Highly organized with strong leadership and multitasking skills
- Experience in coaching and motivating remote teams
- Sound knowledge of campaign products, processes, and systems
- Results-driven with strong critical thinking and problem-solving skills
- Comfortable working in a fast-paced, remote team environment
Technical Requirements
- Laptop/Desktop: Minimum Pentium processor, 8GB RAM
- Headset: A4Tech HU-7P / HU-50 or Jabra USB with noise-cancellation
- Internet: Wired connection, minimum speed of 10 Mbps
Why Join Us?
- Permanent Work-from-Home Setup
- Full-Time and Long-Term Employment
- Government-Mandated Benefits + Health Coverage
- Paid Leaves, Performance Bonuses, and Incentives
- (Note: Benefits not applicable to freelance contracts)
- Competitive salary based on skills, performance, and attendance
- Opportunities for promotion and regularization
- Work with clients based in the US and Canada
Ready to Grow Your Career from Home?
Apply now and be part of a collaborative remote team that values initiative, growth, and performance. Let's build your career together—virtually.
Job Types: Full-time, Permanent
Pay: Php18,000.00 - Php20,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Work from home
Experience:
- Manager/Supervisor: 1 year (Preferred)
Work Location: Remote
