Essential Duties and Responsibilities
- Administer day-to-day U.S. benefits operations, including medical, pharmacy, dental, vision, COBRA, flexible spending accounts (FSA), health savings accounts (HSA), life insurance, disability, voluntary benefits, and 401(k) programs.
- Manage leave of absence processes, including FMLA, ADA, state-mandated leaves, and other applicable types of leave.
- Educate and support employees on benefit matters, including eligibility, coverage, and plan provisions.
- Coordinate with U.S. benefits vendors to resolve issues related to eligibility, enrollment, payroll, benefit changes, and data transfers.
- Conduct benefits orientations for new hires.
- Audit benefit enrollments and payroll deduction reports; engage with employees to resolve missed enrollments and process adjustments or refunds for premium discrepancies.
- Reconcile provider invoices and prepare documentation for payment processing.
- Support annual benefits audits and compliance reporting (e.g., ACA, Non-Discrimination Testing).
- Assist employees during the annual U.S. benefits open enrollment period.
- Collaborate with the benefits broker to develop communication materials, such as new hire packets, brochures, newsletters, articles, and intranet content.
- Support internal benefits programs and initiatives.
- Create and maintain standard operating procedures (SOPs) for all benefits-related functions.
- Identify and escalate priority issues to the Senior Manager, Total Rewards.
- Perform duties in accordance with established service level agreements (SLAs), internal policies and procedures, regulatory requirements, accreditation standards, and applicable professional guidelines.
Required Education and Experience
- Bachelor’s degree (BS/BA) in a relevant field.
- Minimum of two (2) years of U.S. benefits experience in roles such as Benefits Assistant, Administrator, Coordinator, or Specialist.
- Demonstrated ability to manage and maintain confidential information with integrity.
- Strong interpersonal, written, and verbal communication skills.
- Effective time management skills with the ability to prioritize and manage multiple tasks in a fast-paced, dynamic environment.
- High attention to detail, strong critical thinking abilities, and proven problem-solving skills.
- Excellent collaboration skills and the ability to build and maintain positive working relationships across all levels of the organization.
- Advanced proficiency in Microsoft Excel, including use of pivot tables and VLOOKUP functions.
- Solid computer skills with proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Working knowledge of U.S. employee benefits regulations, including the Affordable Care Act (ACA), ERISA, COBRA, HIPAA, and Section 125.
Job Types: Full-time, Permanent
Pay: Php36,000.00 - Php38,000.00 per month
Benefits:
- Company events
- Employee discount
- Paid training
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Monday to Friday
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Application Question(s):
- Are you willing to work in BGC, US hours?
Experience:
- U.S. benefits (ACA), ERISA, COBRA, HIPAA, and Section 125: 2 years (Preferred)
Work Location: In person
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