MRF 75855
Is This YOU? Then We Want to Meet You!
Note Only shortlisted candidates will be contacted.
Is This YOU? Then We Want to Meet You!
- You have experience supporting customers through Zendesk, handling technical issues, subscription concerns, and content inquiries with ease. You’re detailoriented, proactive, and thrive in fast
- paced environments where accuracy and customer experience are top priorities.
- You can collaborate effectively with teams, escalate issues when needed, and maintain professionalism while working independently.
- Bonus points if you have knowledge or experience in the media and entertainment industry
- Handle customer inquiries across email, chat, and social media like a pro. Be the voice of the brand, providing personalized and top
- notch support.
- Collaborate with our awesome team to boost customer satisfaction and share insights.
- Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
- Adapt to different client needs – because every day is a new adventure!
- speed internet connection.
- Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
- A quiet, cozy workspace to handle calls and chats like a pro.
Note Only shortlisted candidates will be contacted.
Employment type
Full-time
Department
Operations
Division
APAC
Location
Philippines/Batangas/Batangas City
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