At Cake and Cakes Bakeshop, we believe that every cake tells a story. Our team is dedicated to providing exceptional service and delicious products that make every occasion special.
We are seeking a friendly and enthusiastic Customer Service Representative to join our team. Your key responsibilities will include the following:
- Deliver excellent customer service by addressing inquiries, complaints, and orders from both online and walk-in customers across all locations.
- Utilize social media accounts to cheerfully promote products and drive sales.
- Maintain clear and effective communication with customers and team members.
- Accurately perform data entry tasks and maintain organized records.
- Proficiently use Microsoft Office and Google Sheets for various administrative tasks.
We are excited to have you in our team!
Job Types: Full-time, Permanent
Benefits:
- Company events
- Employee discount
- Paid training
Ability to commute/relocate:
- Dasmariñas, Cavite: Reliably commute or planning to relocate before starting work (Required)
Education:
- Senior High School (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
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