Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues efficiently, aiming for first-contact resolution.
- Maintain detailed records of customer interactions and transactions.
- Provide accurate product information and support.
- Identify opportunities for process improvements based on customer feedback.
Qualifications:
- Bachelor's Degree
- Proficiency in using computer systems and customer management software.
- Willing to be assigned in Ugong, Quezon City near Bridgetowne Pasig City
- Willing to start ASAP
Job Types: Full-time, Part-time, Temporary
Pay: Php17,000.00 per month
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Language:
- English (Preferred)
Work Location: In person
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