RESPONSIBILITY:
- Accommodate clients' questions and concerns and provide answers or responses
- Manage incoming phone calls
- Build sustainable relationships and trust with clients' accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods of property acquisition based on the process flow.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Reporting to the Property Management Officer
- To be assigned in General Mariano Alvarez, Cavite
QUALIFICATIONS
- Atleast 1-3 years of work experience related to customer relations
- Bachelor's Degree in any business or office management course
- Above-average verbal and written communication skills
- Above-average analytical skills
- Customer orientation and ability to adapt/respond to different types of characters
- Organizational skills
About Us
S-Quad Realty and Development Corporation is a trusted Realty and Development firm dedicated to assisting Filipino individuals. We are committed to delivering high-quality service by "Building your tomorrow, today."
Job Type: Full-time
Pay: Php14,000.00 - Php16,000.00 per month
Benefits:
- Company Christmas gift
- Free parking
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
Ability to commute/relocate:
- General Mariano Alvarez (Cavite): Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Records Management: 1 year (Preferred)
Language:
- English (Preferred)
Location:
- General Mariano Alvarez (Cavite) (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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