Be a part of our fast-growing team and unchain all the possibilities!
What is your mission?
We are looking for a detail-oriented and proactive Fax Intake and Referral Coordinator to join our team. The ideal candidate will be responsible for verifying real-time insurance eligibility, securing necessary authorizations, and ensuring accurate patient demographic and insurance information before scheduled appointments.
You will provide the best service to our partner brands by performing these tasks:
- Check and verify real-time insurance eligibility for current insurance(s).
- Initiate contact with insurance companies via internet, phone, or fax to obtain necessary authorizations for outpatient services.
- Secure and document primary, secondary, and tertiary insurance details, including worker’s compensation and motor vehicle accident (MVA) claims.
- Collaborate with clinic staff to adjust schedules if necessary due to insurance or referral issues.
- Review and respond to provider inquiries, requests, and questions efficiently.
- Ensure accurate documentation of insurance verification and referrals in the patient’s Electronic Medical Record (EMR).
- Process and manage 60-80 faxes per day.
- Maintain compliance with HIPAA regulations to safeguard patient information.
Who are we looking for?
- 2+ years of experience in insurance verification and referral procedures.
- 3+ years of experience working with medical records and referrals.
- Strong knowledge of U.S. insurance plans, including Medicare, Medicaid, HMOs, PPOs, Workers’ Compensation, and MVAs.
- Familiarity with payor contractual terms, medical terminology, anatomy & physiology, ICD-9/ICD-10, and CPT/HCPCS coding.
- Strong verbal communication skills to discuss and resolve authorization/verification issues with clinic staff, providers, and patients.
- Exceptional attendance and reliability to ensure efficient operations.
Company Perks:
- Above-industry salary package and incentives
- Comprehensive HMO benefits and life insurance from day 1
- Free learning and development courses for your personal and career growth
- Dynamic company events
- Opportunities for promotion
- Free meals and snacks
Job Types: Full-time, Permanent
Pay: Php25,000.00 - Php27,000.00 per month
Benefits:
- Additional leave
- Company events
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Schedule:
- Monday to Friday
- Night shift
- Overtime
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Ortigas: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Health insurance: 2 years (Required)
- Eligibility checking: 1 year (Required)
- Medical records: 1 year (Required)
Work Location: In person
Report job
