#DiscoverYourMark and Be part of our highly dynamic team to enjoy the following benefits:
- HMO coverage from day 1 of employment for you and your dependents with Maternity coverage
- Expanded Medical Benefit
- Accident and life insurance
- Dental and optical reimbursements
- Free medical consultation with Lexmark’s in-house doctors
- Employee privilege access to lactating, gaming, music and sleeping room
- Health and wellness activities
- Work-life balance
- Semi flex schedule and alternative work arrangements
- Dress down Friday and Shift Allowance
- Company-sponsored team bonding activities
- Career advancement opportunities
- Unlimited access to online learning
***eligibility guidelines apply***
This role is responsible for activities necessary to support our accounts and customers using the Global Web Parts Order sites.
Key Roles and Responsibilities:
- Web Parts Order Sites:
- Responsible for gathering the WPO portal requirements
- Provided the requirements to the WPO Content Admin
- Managing any special projects needed for WPO
- Managing the migration of the existing WPO accounts to Magento
- Responsible for supporting the Lexmark Parts Center questions and site issue
- Responsible for supporting the WPO user for login and order placement
- Manage a list of all active WPO customer accounts
- Reporting
- Creates the weekly and monthly reports for WPO Sites
- Sales by revenue by country
- Sales by part number
- Sales by customer accounts
- Customer service report
Competencies, Skills, Knowledge and Abilities:
- Exemplary phone skills
- Exemplary organizational and time management skills
- Project management skills a plus
- Communicates well through email
- Web experience and knowledge
- Works well independently and with a cross-functional team
Systems:
- Global Web Order Status
- Service Now ticketing system
- Adobe Workfront
- Adobe Magento/Adobe Commerce
- Lexmark Service Parts Database (LSPD)
- Web Parts Ordering (WPO)
Job Types: Full-time, Permanent
Benefits:
- Company events
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
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