Job Function:
Responsible for managing the daily operations of the Prestige Lounge.
Responsibilities:
- Handle customer complaints elevated or not handled by Guest Services Representatives
- Prepare and submit daily, weekly and monthly operations reports
- Manage operational expense and monitor inventory of supplies
- Lead development of the team
Qualifications:
- Graduate of Hotel and Restaurant Management, Tourism or any business course
- 3 years of working experience in Customer Service or related field and with working knowledge on MS Office
Job Type: Full-time
Benefits:
- Additional leave
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Holidays
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
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