A hotel supervisor manages the daily operations of a hotel, including staff, reservations, and customer service. They are responsible for ensuring that the hotel runs smoothly and that guests have a memorable stay.
Responsibilities
- Assisting the Hotel Manager in overseeing the whole Hotel operations and personnel including receptionists, kitchen staff, and office employees.
- Assisting in monitoring employee performance and conduct regular evaluations to help improve customer service.
- Welcome and register guests once they arrive.
- Resolve issues regarding hotel services, amenities, and policies.
- Organize activities and assign responsibilities to employees to ensure productivity.
- Create and apply a marketing strategy to promote the hotel’s services and amenities.
- Coordinate with external parties including suppliers, travel agencies, and conference planners.
- Assist in evaluating hotel performance and ensure compliance with health and safety rules.
- Assisting in partaking in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
- Ensures that the policies of the establishment are strictly complied within the branch.
Qualifications
- Bachelor’s degree in hospitality, business administration, or relevant field.
- A minimum of three (3) years’ experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
Job Type: Full-time
Pay: Php18,000.00 per month
Benefits:
- Company events
- Employee discount
- Free parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Application Deadline: 06/05/2025
Expected Start Date: 06/21/2025
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